STORE POLICY
CUSTOMER CARE
At Hugarroo, we're committed to providing exceptional customer service and support to ensure your shopping experience is nothing short of amazing. Whether you have questions about our products, need assistance with an order, or just want to say hello, our dedicated team is here to help.
How Can We Assist You?
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Product Inquiries: Have questions about our organic newborn clothing collection? Need help selecting the perfect outfit for your little one? Reach out to us, and we'll be happy to assist you in finding the ideal choice.
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Order Support: Need help with an existing order? Want to track your package or inquire about shipping times? Our team is available to provide you with updates and ensure your order arrives safely and on time. Kindly DM us on Instagram.
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Returns & Exchanges: Not completely satisfied with your purchase? No problem! Learn more about our hassle-free return and exchange process and let us know how we can make things right for you.
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Feedback & Suggestions: Your feedback is invaluable to us! Whether you have suggestions for improvement or simply want to share your experience with us, we're all ears. Your satisfaction is our top priority, and we're constantly striving to exceed your expectations.
PRIVACY & SAFETY
At Hugarroo, we are committed to protecting your privacy and ensuring the safety of your personal information. Our privacy policy outlines how we collect, use, and protect the data you provide to us. We adhere to strict security measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction. Your trust is paramount to us, and we are dedicated to maintaining the highest standards of privacy and security in every aspect of our operations. If you have any questions or concerns about our privacy and safety practices, please don't hesitate to contact us. Your privacy and safety are our top priorities.
WHOLESALE INQUIRIES
Interested in stocking our premium organic newborn clothing in your retail store or boutique? We welcome wholesale enquiries from retailers who share our commitment to quality, sustainability, and ethical fashion. Contact us today to learn more about our wholesale opportunities and join us in providing eco-friendly clothing options for babies worldwide. Let's partner together to make a positive impact on both little ones and the planet
PAYMENT METHODS
Offline Payments