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FAQ

We're here to help!

  • What is your return/exchange policy
    We have a hassle-free return and exchange policy. If you're not completely satisfied with your purchase, you can return the item(s) within a specified number of days for a full refund. For exchanges, we require you to provide a opening video showing the reason for the exchange, which helps us improve our products and services.
  • How can I track my order?
    Once your order has been shipped, you will receive a order no via email, which you can text/email in instagram to know the status
  • What are the shipping costs and times?
    We offer flat-rate shipping options, and the costs and estimated delivery times are clearly displayed during the checkout process
  • Do you offer free shipping options?
    Yes, we currently have a limited period offer for free shipping. Be sure to take advantage of this fantastic deal while it lasts!
  • Do you offer discounts, promo codes, or loyalty programs?
    We frequently run promotions, offer discounts, and have a loyalty program for our valued customers. Be sure to sign up for our newsletter or follow us on social media to stay updated on our latest offers and deals.
  • Do you have gift sets or bundled items?
    Yes, we offer adorable gift sets and bundled items that make perfect presents for baby showers, birthdays, or any special occasion. Gifts and covers can be customized. Reach out to customer care for customizations
  • How can I reach customer service if I need help?
    Our friendly customer service team is available to assist you via email, phone, or Instagram chat during business hours. You can find their contact information on our website.
  • Can I mix and match items from different collections?
    Absolutely! Our collections are designed to be mixed and matched, allowing you to create unique and stylish outfits for your baby.
  • Do you use eco-friendly or organic materials?
    Yes, we prioritize the use of eco-friendly and organic materials in our baby clothing line, as we believe in promoting sustainability and providing the best for your little ones.
  • Do the garments have special features like adjustable waists, fold-over cuffs, etc?
    Many of our designs incorporate special features like adjustable waists, fold-over cuffs, and other thoughtful details to ensure a comfortable and secure fit for your baby as they grow.
  • Are the clothes machine washable and dryable?
    Yes, all of our baby clothes are designed to be machine washable and dryable for your convenience, while still maintaining their quality and softness.
  • Where are your baby clothes made/manufactured?
    Our baby clothes are ethically manufactured in Tirupur, India, a hub for high-quality textile production, ensuring superior craftsmanship and fair labor practices.
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